How to delete your account, what is removed, and what we are required to keep.
How to delete
In the app: Settings → Account → Delete account. You will be asked to confirm and to re-authenticate. You can also write to privacy@tasko.sa from the email address on the account. There is no charge and you do not have to give a reason.
Before you can delete
Finish or cancel any live booking, and settle any outstanding amount. For a professional, any available balance is paid out first — we will not delete an account while money is owed to you. The app tells you which of these is blocking the deletion.
What is removed
Your profile and photograph, saved addresses, saved cards, notification and language preferences, your device registrations, in-app message content, job photographs, and the identity documents held for verification — subject to the statutory periods below. Your reviews stay published but are detached from your name and shown as anonymous, because removing them would misrepresent a professional's record.
What we must keep
Tax invoices, payment and payout records, and the record of a settled dispute, for the periods Saudi tax and commercial law requires. These are kept as transaction records with your identity reduced to the minimum the record needs. We also keep a record of the deletion itself, so we can show it was carried out.
How long it takes
Your account is closed and you are signed out immediately. Deletion across our live systems completes within 30 days, and backups roll over within a further 30 days. We confirm in writing when it is done.
Deleting is not reversible
A deleted account cannot be restored, and bookings, wallet credit, coupons, ratings history and a professional's tier and statistics are not recoverable. If you only want to stop notifications or take a break, Settings → Notifications or pausing your availability does that without losing anything.